System and method for the collection, storage, analysis and reporting of event information

ABSTRACT

A system and method includes an RFID tag that is associated with an object or person. The object or person can actuate a call signal to summon a responder, who would be a person fitted with a BODYWARE™ electronic device that is compatible with electromagnetic signals from the RFID tag. As the responder moves into proximity to the RFID tag, initial information is acquired by a BODYWARE™ electronic device from the signals being emitted by the RFID tag. This cues the responder appropriately for the next step of inputting additional event information or data, which information or data is collected, stored, analyzed and reported as is desired or required by the particular system with which the invention is used. Means are also provided to actuate training methodology to maximize the likelihood of acquiring accurate event data, with feedback being provided to the responder for teaching proper data collection methodology.

FIELD OF THE INVENTION

The present invention relates generally to the field of computers,peripheral computer devices and software methods that enable userinteraction with computers, particularly of the type where data andinformation is collected and documented via wireless technology. Moreparticularly, it relates to a system and method of data collection, datastorage, data analysis, and data reporting in the area of eventinformation of the type that is used to facilitate asset utilization andprocess optimization in a variety of settings. It also relates to such asystem and method that is used in a language and presentationmethodology that is adaptive to the variety of individuals with whom andby whom the system and method may be used. Finally, it also relates to amulti-cultural and multi-lingual training system and method tocorrectively train users of the system and method.

BACKGROUND OF THE INVENTION

In the area of data acquisition, the use of wireless communicationdevices is well known. Radio frequency identification (RFID) technology,in particular, is well known in the art of wireless communicationdevices and in the art of electronic identification methods. RFIDtechnology relies on the storage and remote retrieval of data by meansof one or more transmission or transponder devices that are frequentlycalled RFID “tags.” An RFID tag is a small electronic device that can beattached to or incorporated within a physical item or object for anumber of different purposes. RFID tags contain micro-circuitry andantennas that enable them to receive and respond to radio frequencyqueries from an RFID transceiver. Passive tags require no internal powersource, whereas active tags typically require a power source.

Current technology known to these inventors includes the use of RFIDtags for animal identification. Several attempts have even been made toimplement such technology in humans. For example, certain social clubsin Europe have used implantable RFID tags to identify certain “VIP”customers, which tags also allow them to pay for amenities at thosefacilities. Similarly, a government office of at least one foreigncountry has implanted RFID tags in various staff members to controlaccess to secure data rooms.

Accordingly, it will be seen that RFID technology is mature and capableof storing the granularity of information that is required for thesystem and method of the present invention. It is to be understood,however, that wireless communication devices may include other types ofcommunication technologies other than RFID. For example, certainwireless and cellular phone technologies may be combined with a wirelessnetwork and include devices such as pagers, cell phones, Blackberry®devices, personal digital assistants (PDA), tablet computers, Bluetooth®headsets, desktop personal computers (PCs), laptop computers, kiosks,slate computers and dumb terminals. Each of these technologies, and itsability to operate in the context of the method and system of thepresent invention, is proven to be effective wireless technology. Thesetechnologies are mature and capable of storing, processing and providingreporting at the level of granularity required in accordance with thepresent invention. It is to be understood, however, that such otherwireless communication devices and other wireless communicationmethodologies are included within the scope of the present invention.All of such technologies will be collectively referred to in thisapplication as “RFID technology” or simply “RFID.”

In the view of these inventors, there is a need, in the field of datacollection, to utilize RFID technology in settings where the collectorof data is a person who is fitted electronically with means forrecognizing signals and data that is being transmitted via RFIDtechnology to such person. In the scope of the present invention, it isalso desirable that the person who is collecting data be able tointelligently interact with the RFID source to allow the accurate andsystematic collection of data from the RFID source. Within such asetting, it is desirable that multi-cultural and multi-lingual factorsbe considered when the interaction is between a collector of data who isof one background and the person from who information is being collectedis of another background. It is also desirable that the person who iscollecting the data be properly trained to maximize the accuracy ofcollected data and to correct inaccurately collected data, or to correctthe data collection methodology of the person who is collecting data.Finally, it is also desirable that the collected data be available forelectronic transmission, storage and usage as may be desired or requiredby the user of the system and method of the present invention.

SUMMARY OF THE INVENTION

Accordingly, it is an object of the present invention to provide asystem and method whereby RFID technology is used in settings where thecollector of data is a person who is fitted electronically with meansfor recognizing signals and collecting data that is being transmittedvia RFID technology to such person. It is another object of the presentinvention to provide such a system and method whereby the person who iscollecting data is able to intelligently interact with the RFID source,including the ability to cross cultural and lingual barriers, to allowthe accurate and systematic collection of data from the RFID source. Itis still another object of the present invention to provide such asystem and method whereby the person who is collecting the data can betrained to maximize the accuracy of collected data and to correctinaccurately collected data or to correct data collection methodologiesthat are less than optimal. Finally, it is yet another object of thepresent invention to provide such a system and method whereby thecollected data is available for electronic transmission,re-transmission, storage and usage as may be desired or required by theuser of the system and method of the present invention.

The system and method of the present invention has obtained theseobjects. It provides for one or more RFID tags that are associated witha like number of corresponding objects or persons. Each object or personthat is fitted with an RFID tag also has the ability or means to actuatea call mechanism or device for the purpose of summoning a responder, whowould be a person, that person being similarly fitted with a BODYWARE™electronic device that is compatible with electromagnetic signals thatare emitted from the RFID tag. BODYWARE™ is a mark of DaRT ChartSystems, LLC. In this fashion, the BODYWARE™ electronic device is firstcalled or alerted to a condition that is sensed by the object or personfitted with the RFID tag by some common server. As the responderphysically moves into proximity of the given RFID tag, initialinformation is acquired wirelessly by the BODYWARE™ electronic devicefrom the signals being emitted by the RFID tag. This provides veryinitial and preliminary data and information about the object or personfitted with the RFID tag, all with the intention of cueing the responderappropriately for the next step of inputting additional eventinformation or data, which information or data is collected, stored,analyzed and reported as is desired or required by the particular systemwith which the invention is intended to be used. Means are also providedto actuate training methodology to maximize the likelihood of acquiringaccurate event data, with feedback being provided to the responder forteaching proper data collection methodology.

The foregoing and other advantages of the system and method of thepresent invention will be further apparent from the detailed descriptionthat follows.

BRIEF DESCRIPTION OF THE DRAWINGS

FIG. 1 is a schematic diagram illustrating the outfitting of a number ofpatients with RFID tags and a member of a facility patient care staffwho is equipped with a BODYWARE™ electronic device, the patient alertingthe staff member of an event.

FIG. 2 is a schematic diagram illustrating the interactivity of thepatient's RFID tag with the staff member's BODYWARE™ electronic deviceas the staff member moves into proximity with the patient.

FIG. 3 is a schematic diagram illustrating the interactivity andexchange of information that takes place between the patient and thestaff member following the initial collection of RFID tag information bythe BODYWARE™ electronic device.

FIG. 4 is a schematic diagram illustrating the interactivity andexchange of information that takes place between the staff member andhis or her trainer following the collection of data and information.

FIG. 5 is a schematic diagram illustrating the alternative interactivityof the patient's RFID tag with the BODYWARE™ electronic device of boththe staff member and the trainer.

FIG. 6 is a schematic diagram illustrating the alternative interactivityof the staff member's BODYWARE™ electronic device with a trainingstation.

FIG. 7 is a schematic diagram illustrating the alternative traininginteractivity of the staff member with the trainer.

FIGS. 8A and 8B are schematic diagrams illustrating three screendisplays on the BODYWARE™ electronic device of the staff member andshowing use of the “three click” method for information collection.

FIG. 9 is a schematic diagram illustrating one preferred embodiment ofthe system of data collection and reporting in accordance with thepresent invention.

FIG. 10 is a schematic diagram illustrating, in greater detail, theability of the preferred embodiment to share and utilize data andinformation that is collected in accordance with the present invention.

DETAILED DESCRIPTION

Referring now to the drawings in detail, wherein like numbered elementsrefer to like elements throughout, FIGS. 1 through 7 illustrate, inschematic form, one preferred embodiment that utilizes the system andmethod of the present invention. Although the example given here, whichexample is given solely for the purpose of illustrating enablement ofthe present invention, is one where the system and method of the presentinvention is used in a nursing home type setting where information anddata is collected and reported for purposes of assisting in thereimbursement of the nursing home by Medicare, it is to be understoodthat the system and method of the present has much greaterapplicability. For example, the system and method of the presentinvention could be applied in industrial settings to monitor and controlmanufacturing processes, in office settings to monitor and control workflow, and in institutional settings to monitor and control personnel andpersonnel performance, to name a few. All of such applications arecontemplated as being improved through use of the system and method ofthe present invention with suitable adaptation being made to theparticular requirements of each application.

As applied to the specific application disclosed herein, it is to beunderstood that the goal is to collect and report Minimum Data Set (MDS)data that is used for nursing home resident assessment and carescreening. This form is discussed in greater detail in co-pendingapplication, PCT App. No. PCT/US 2004/043177, entitled “MULTI-CULTURALAND MULTIMEDIA DATA COLLECTION AND DOCUMENTATION COMPUTER SYSTEM,APPARATUS AND METHOD.” In general, the form includes data andobservation documentation that is essentially mandated by the Medicareprogram. The MDS form includes a plurality of patient-sensitiveconsiderations, such as Activities of Daily Living (ADL),self-performance difficulty and support needed patterns, patientcommunication/hearing patterns, mood and behavior patterns, physicalfunctioning and structural problems, special treatments, and so on. Eachconsideration presents a plurality of possible responses and the userpopulates each specific consideration with an appropriate response. Aseach consideration is presented to the user, the user may choose a givenresponse.

Referring now specifically to FIG. 1, which is drawn to the preferredembodiment, it illustrates an indefinite number of patients, identifiedas P₁, P₂, and so on, up to P_(N), which indicate any number of patientswithin the particular healthcare environment and with which the methodand system of the present invention is utilized. Each patient P₁, P₂,and P_(N) has an RFID tag 20, 30, 40, respectively, attached to orassociated with that particular patient. In the method and system of thepresent invention, a first patient P₁ who requires some sort ofintervention by a facility patient care staff member S because of an“event,” triggers 21 an alarm 8, which could be a call button or othersimilar device, which sends a signal 6 to a centralized server 4. Theserver 4, in turn, sends a signal 2 of its own which is received by aBODYWARE™ electronic device 50 of a particular staff member S, whichBODYWARE™ electronic device 50 informs 51 the staff member S of theevent. In this fashion, the first patient P₁ signals the staff member Sthat he or she is in need of some sort of assistance.

FIG. 2 illustrates that, following the triggering 21 of the alarm 8 bythe first patient P₁, that the staff member S approaches the firstpatient P₁ and comes within close proximity to the first patient P₁.When the staff member S is within a given proximity distance 10 relativeto the patient P₁, the tag 20 of the first patient P₁ transmits, viaradio frequency transmission or other suitable transmission means, asignal 22 which provides input to the BODYWARE™ electronic device 50 ofthe staff member S. At this point, the staff member S is prompted tohave access 52 to certain information that is particular to the firstpatient P₁. For example, this information could include, in the settingof a nursing home, who the patient is, what language he or she speaksand what event he or she just experienced. At the same time, theBODYWARE™ electronic device 50 of the staff member S will relay thatinformation to the staff member S such that the staff member S canapproach the patient and elicit additional information from that patientusing the patient's particular language.

As shown in FIG. 3, the staff member S and the first patient P1 will bein proximity to share information that is provided 54 from the firstpatient P1 to the staff member S and the staff member S will prompt 24the first patient P1 for certain additional information that is relevantto that patient's care. Additionally, staff member S will be able toobtain information 53 regarding the first patient P1 from the electronicdevice 50. Staff member S will also be able to add information 53regarding patient P1 to electronic device 50.

An additional feature that is incorporated into the system and method ofthe present invention is the fact that the staff member S will becapable of obtaining immediate training feedback by means of a trainer Twho is also equipped with a BODYWARE™ electronic device that is similarto that with which the staff member S is provided. See FIG. 4. Thisprovides means for communication 56, 61 by the staff member S and thetrainer T with his or her BODYWARE™ electronic devices 50, 60. This alsoprovides for two-way communication and transmission 65, 55 ofinformation between the respective BODYWARE™ electronic devices 60, 50worn by the trainer T and by the staff member S, respectively, togetherwith additional verbal dialog 57, 67 from and to each of those persons.In an alternative embodiment, which is shown in FIG. 5, the informationand feedback that is provided by the first patient P₁ and his or herRFID tag 20 is transmitted 22 a to the staff member S and his or herBODYWARE™ electronic device 50 at the same time the trainer T and his orher BODYWARE™ electronic device 60 receives 22 b the same informationfrom the first patient P₁ tag 20. In this fashion, the trainer T isreceiving 22 b the same information that the staff member S is receiving22 a and will be provided with information that is common to thatpatient.

In an alternative embodiment, which is shown in FIG. 6, the staff memberS, together with his or her BODYWARE™ electronic device 50, approaches atraining station 70 at which point the BODYWARE™ electronic device 50will download 58 the responses that were inputted by the staff member Sduring his or her intervention with the patient P₁ and will provide thestaff member S with certain audio 72 and/or visual 74 feedback, thevisual 74 feedback being provided, for example, by means of a videoplayback device 75. Alternatively, the trainer T may provide the staffmember S with direct verbal feedback 69 as is illustrated in FIG. 7, thestaff member S responding appropriately 59 to confirm his or herunderstanding of corrections that need to be made by the staff member Srelative to his or her information collection methodology.

Referring now to FIG. 8A, it will be seen that the BODYWARE™ electronicdevice, now identified 80, that is carried and/or worn by the staffmember S includes, in the preferred embodiment, a combination screendisplay 82 and information transmission means 88. The device 80 wouldalso include a screen display scroll means 84, such as an “up” and“down” scroll key, which would allow the staff member S to scroll up orscroll down a given list of display options. The device 80 would furtherinclude an option selection means 86, in the form of a button, whichwould allow the staff member S to select the most appropriate responseto a given query.

As shown in FIG. 8A, a first screen display 82 a would be shown to thestaff member S upon his or her initial contact with the patient P₁. Atthis point, the screen would display four alternative responses to afirst query, the most appropriate of which would be selected by staffmember S relative to the particular event that is being responded to. Inthe preferred embodiment, this would be accomplished by the healthcareprovider scrolling down the selection options on the screen display 82 aand then “clicking” 86 a the select button 86. As shown schematically inFIG. 8A, the staff member S would be presented with four choices—“A,”“B,” “C” or “D.” As shown more specifically in FIG. 8B, the options thatwould be available would include “toilet,” “bed mobility,” “transfer”and “eating.” In this situation, “transfer” would be the mostappropriate response and that is the response that the staff member Swould select. Upon this first click, a second screen display 82 b ofoptions would be provided to the staff member S.

As shown schematically in FIG. 8A, the staff member S would be presentedwith four choices—“1,” “2,” “3” and “4.” As shown more specifically inFIG. 8B, the available options would be “set up only,” “TALK GUIDE®,”“TOUCH GUIDE®” and “TAKE WEIGHT GUIDE®.” The terms TALK GUIDE®, TOUCHGUIDE® and “TAKE WEIGHT GUIDE® are registered marks of DaRT ChartSystems, LLC. In this situation, “TAKE WEIGHT GUIDE®” would be the mostappropriate response and that is the response that the staff member Swould select. Upon this second click 86 b, a third screen display 82 cof options would be provided to the staff member S.

Again, as shown schematically in FIG. 8A, the staff member S would bepresented with four more choices—“a,” “b,” “c” and “d.” Morespecifically, the available options, as shown in FIG. 8B, would be “ONEPERSON ASSIST,” “TWO OR MORE PERSON ASSIST,” “100% ASSIST—ONE PERSON”and “100% ASSIST—TWO OR MORE PERSONS.” In this situation, “TWO OR MOREPERSON ASSIST” would be the most appropriate response and that is theresponse that the staff member S would select. Upon this third click 86c, the collected data would be transmitted 88 to a centralized serverfor processing. This “three click” methodology would effectively“disarm” the alarm 8 that was initiated by the patient. It should alsobe noted that the “three click” method disclosed in this application isintended to enable the staff member S to elicit the maximum amount ofinformation from the patient in the minimum number of steps. In thisfashion, time is saved in the overall data collection process. Overtime, accuracy of the data collected is ensured due to the staffmember's familiarity with this “three click” methodology and theadaptation of the information collection process to the multi-culturaland multi-lingual environment in which it is used.

Referring now to FIG. 9, it will be seen that an overall system workflowschematic diagram for this preferred embodiment is illustrated whichshows the interaction between the patient P and his or her tag 20 andthe healthcare provider. In general, it will be seen that a system,generally identified 100, within which the system and method of thepresent invention is incorporated comprises a facility patient carestaff 110 that interacts with the patient P, the patient being fittedwith a tag 20 as previously described. Once the appropriate informationfrom the patient P is obtained, the facility patient care staff 110 cangenerate daily forms 112 that can then be faxed 114 via electronictransmission 116 to a data processing system 120. It should beunderstood that the capturing of appropriate information by theBODYWARE™ electronic device 50, 80 as previously described could alsobypass the need to complete daily forms 112 and the need to fax them 114as shown. Such information transmission could be by electronic andwireless means (not shown) that would directly interface with the dataprocessing system 120. The data processing system 120 of the particularsystem 100 described herein includes a data verification 122 stage and adata processing 124 stage. The resulting data is then e-mailed or faxed126 as reports 128 which are then distributed to either a carecoordinator 132, an MDS coordinator 134 and/or an accounts receivable136 department or person. Again, the data contained in the reports 128could also be transmitted wirelessly to the same recipients using knownwireless technology.

As shown in FIG. 10, the generated reports can also be exchanged betweenvarious partners with which the system and method of the presentinvention can be utilized. FIG. 10 is just one example of the method andsystem of the present invention being used within the preferredembodiment described above. The primary components of the system includea data capture 200 element and a decision engine 300 element. As waspreviously described, the staff member S, utilizing a BODYWARE™electronic device 80, is able to message information and events,together with alarms, locations and other relevant information, that ispertinent to a patient within the particular system. The device 80 isalso capable of clearing itself once the proper information is reported202. The information is reported to an application event server 204which then interacts with a customer web portal 320 by means of a webvpn, or “virtual private network,” server access port 324. Theapplication event server 202 is also connected 206 to a temporary datastore 208 which provides for local server reporting 210 and datatransmission 212 to a primary data input/output engine device 302. Thedata input/output device 302 includes a bus that connects a datawarehouse 304 and a data foundation 306. data input/output 302 alsoprovides schedule event messages and alarms 216. The data warehouse 304is available for ad hoc reporting 308. Similarly, the data foundation306 is available to provide various reports 312, 314, 316 which are thendisplayed 318 on the customer web portal 320. All alliance partners 218within the system are able to access 222 the data input/output device302 and are able to generate their own reports 220 which are thendisplayed 322 on the customer web portal as well.

It is to be understood that the system and method of the presentinvention, although described in the preferred embodiment as being usedwithin the setting of a nursing home, could be used to collect, store,analyze and report various other event information to facilitate otherstaff utilizations and other process optimization. This can be done in avariety of multi-cultural and multi-lingual settings that would includemulti-cultural and multi-lingual training modules that focus on thecorrection of trainee errors. The system and method of the presentinvention could, for example, find wide application in the hospitalityindustry where participants require the utilization of multi-lingualemployees to manage staff and/or interact with guests. The system andmethod of the present invention could also be adaptable for customerservice oriented businesses that service hard assets. For example, theuse of the system and method herein would enhance the customerexperience by “tagging” the asset at the point of sale or service withcustomer-specific information. That information could then be used andstored which would then allow for interaction with the customer onsubsequent visits and in that customer's particular language. Mostimportantly, the stored information would be utilized in a way thatpersonalizes it and enhances the customer experience and theresponsiveness of the service provider.

In view of the foregoing, it would be apparent that there has beenprovided a system and method of data collection, data storage, dataanalysis and data reporting in the area of event information of the typethat can be used to facilitate asset utilization and processoptimization in a variety of settings; that uses multi-lingual andmulti-cultural concepts in both data capture and date presentationmethodologies that are adaptive to the wide variety of individuals withwhom and by whom the system and method may be used, as well as withassets with which the system and method may be used; and that provides amulti-cultural and multi-lingual training system and method tocorrectively train users of the system and method. This would utilizetraining staff and/or training stations that would prompt trainees toview multi-cultural and multi-lingual training modules that focus on thecorrection of trainee errors and that successfully completes thecorrective training and improved understanding of the trainee relativeto the events to be captured.

I claim:
 1. A system for collecting, storing, analyzing and reportingevent information which comprises a central server operable to send andreceive electronic signals; at least one radio frequency identificationtag being associable with a person; an alarm, the alarm being operableby the person, the alarm being operable to initiate an event call signalfrom the person to the central server and to record a description of theevent; a first electronic device associable with a responder, the firstelectronic device being in communication with the server and beingoperable to receive the event call signal, the first electronic devicebeing operable to collect a first set of data or information from theradio frequency identification tag associated with the person when theresponder is in proximity to the electronic tag, the first electronicdevice being operable to receive a radio frequency transmission ofinformation particular to the person comprising the identity of thepatient, the language the patient speaks and a description of the eventexperienced by the person, the first electronic device furthercomprising a data input means and a data display means, that data inputmeans operable to present a query and a plurality of optional responsesto the query on the data display means, to allow a user to select one ofthe plurality of optional responses to the query, to present additionalqueries to a user and being operable to transmit the plurality ofresponses to the query and to the additional queries to the centralserver; and a second electronic device associable with a trainer, thesecond electronic device being in communication with the server andbeing operable to receive and display the same information as is shownon the first electronic device, the second electronic device beingoperable to record feedback and to transmit the feedback to the firstelectronic device.
 2. The system of claim 1 further comprising means forstoring, analyzing and/or reporting the collected second set of data orinformation.
 3. The system of claim 1 wherein the first and secondelectronic devices that functionally cooperate with the radio frequencyidentification tag is a device selected from a group consisting ofpager, cellular telephone, Blackberry® device, personal digitalassistant (PDA), tablet computer, Bluetooth® headset, desktop personalcomputer (PCs), laptop computer, kiosk, slate computer, or dumbterminal.
 4. The system of claim 3 wherein the first and secondelectronic devices comprise a combination screen display, informationtransmission means, screen display scroll means and an option selectionmeans.
 5. The system of claim 4 wherein the option selection meanscomprises a click-type element wherein an option may be selected byclicking the element.
 6. The system of claim 5 wherein exactly threeclicks of the element are used to collect and transmit all relevant dataor information.
 7. The system of claim 1 which further comprises meansfor providing multi-cultural and multi-lingual adaptations forinteraction with the object or person.
 8. A method for collecting,storing, analyzing and reporting Minimum Data Set information fornursing home resident assessment and care screening which comprises thesteps of: providing at least one wireless electronic tag that isassociated with an object or person; permitting initiation of an eventcall signal from the object or person; providing at least one electronicdevice for use by a staff member, said first electronic device beingadapted to cooperatively function with the wireless electronic tag;providing at least one electronic device for use by a trainer, saidsecond electronic device being adapted to cooperatively function withthe wireless electronic tag; providing a server operable to receiveevent call signals and to communicate electronically with the trainerelectronic devices and the staff electronic devices; enabling the firstelectronic devices to collect a first set of data or informationcomprising the identity of the person, the person's native language andthe type of event experienced by the person from the wireless electronictag associated with a specific object or person when the responder is inproximity to the wireless electronic tag and transmitting the first setof data or information from the wireless electronic tag associated withthe specific object or person to the second electronic device;displaying the first set of data or information from the wirelesselectronic tag on the first electronic device; displaying the first setof data or information from the wireless electronic tag on the secondelectronic device; enabling the first electronic device to record datainput from a user and to transmit the data input from a user to theserver, the first electronic device further comprising a data inputmeans, that data input means being operable to present a query and aplurality of optional responses to the query, to allow a user to selectone of the plurality of optional responses to the query, to presentadditional queries to a user and being operable to transmit theplurality of responses to the query and to the additional queries to thecentral server; showing the same queries and plurality of optionalresponses to the queries on the second electronic device to permitmonitoring and training of staff relative to inaccurate or incompletedata or information that is collected on the first electronic device;permitting a trainer to record feedback regarding any data entry shownon the second electronic device; enabling the second electronic deviceto send the feedback to the first electronic device; enabling the firstelectronic device to send a signal to the server to turn off the eventcall signal upon completion of the event call; and enabling the serverto disarm the event call.
 9. The method of claim 8 further comprisingthe steps of storing, analyzing and reporting the collected second setof data or information.
 10. The method of claim 8 wherein the first andsecond electronic device providing steps include providing an electronicdevice that functionally cooperates with the wireless electronic tag andis a device selected from a group consisting of pager, cellulartelephone, Blackberry® device, personal digital assistant (PDA), tabletcomputer, Bluetooth® headset, desktop personal computer (PCs), laptopcomputer, kiosk, slate computer, or dumb terminal.
 11. The method ofclaim 10 wherein the first and second electronic device providing stepsfurther include providing an electronic device comprising a combinationscreen display, information transmission means, screen display scrollmeans and an option selection means.
 12. The method of claim 11 whereinthe first and second electronic device providing steps further comprisethe step of providing an option selection means that comprises aclick-type element wherein an option may be selected by clicking theelement.
 13. The method of claim 12 wherein the first and secondelectronic device providing steps further include the step of providingan electronic device wherein exactly three clicks of the element areused to collect and transmit all relevant data or information.
 14. Themethod of claim 8 further comprising the step of providingmulti-cultural and multi-lingual adaptations for interaction with theobject or person.